Refund and Returns Policy

HEMRITU Return & Refund Policy:

This Return & Refund notice is valid for all the users like vendors, sellers, Promoters or buyers (Collectively called users) on HEMRITU.COM mobile or computer website. Here, we will explain how we process users data on HEMRITU. 

At HEMRITU, We believe that our users donot face any issue while understanding the product return and refund policy. 

How to Return Product

We have ease way to return the product. if you find something that is not as described in the product details page, please raise dispute with customer support. we use to reply within 12 business hour. If claim is as per description, we use to pick product free or after a few amount deduction based on product to product and refund the amount as per our refund policy.

What is No Return Product?

Based on Uses of Some product, we have classied product as no returns. Those product cannot be returned in any case unless and until it has issue like received other than what is ordered or damaged and defective. Refund will be issued after proper check of such product.

How to Get Refund?

After successful completion of return and after proper inspection, we use to refund amount either back to source in case of pre-paid order and in bank account or UPI id i.e. on the name of order person in case of cash on delivery.

How much time it takes for Refund?

After proper investigation of returned item,

It takes 3-5 business days for refund in case of pre-paid order or cash on delivery.

Last Updated On: October 2023

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